Add Resources

Choose how to add a resource based on where it is stored:

Method	Suitable Materials	How to Use It
Meeting Recordings	Customer interviews, internal discussions, and review meetings	Record a meeting, upload audio, or select Feishu, DingTalk, or AliDing meeting records
Local Files	PDF / Word / Excel / PPT / images / audio and video	Drag files in or choose local files
Online Documents	AliDing, DingTalk, or Feishu online documents	Paste the document link; updates synchronize automatically
Chat History	DingTalk / Feishu / WeCom work group messages	Select a conversation time range to import
Online Notes	Ideas and brief notes	Edit directly in the platform without a file
Public Webpages	External webpage body text	Enter the URL for automatic collection into the Knowledge Base

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Online documents support Link Synchronization: when the source changes, the platform fetches and reparses the latest content automatically. For changing materials such as contracts and product introductions, this avoids repeatedly uploading files.

Very large files approaching 2 GB take significantly longer to parse. Some formats cannot be previewed online and can only be retrieved and cited as knowledge.

Collect Chat History

When adding Chat History, select AliDing, Feishu, or WeCom. AliDing supports selecting multiple target group chats. Search by keyword before selecting; previously collected groups are disabled to prevent duplicates. For each chat, configure Message Analysis Instructions describing what to analyze, a Message Collection Schedule for manual or scheduled collection, and a start time to collect only subsequent messages.

The start time defaults to Specified Time, which you must choose to avoid retrieving large amounts of irrelevant history. Quick options include Last Week, Last Month, and Last Three Months.

After collection, use Update Manually to fetch new messages incrementally, or Modify Collection Configuration to adjust analysis instructions and scheduling. The collection time is disabled by default during modification. Click Recollect and confirm before changing it. Changing the start time recollects historical messages and overwrites existing analysis results.

For Feishu, select credentials and specify a group chat ID. WeCom requires a conversation archive collector in advance, then lets you select a direct or group chat. Only history associated with the current user is available: direct messages sent or received by that user, and messages from groups the user belongs to and has spoken in. See IM Capability Comparison for channel differences and collection limits.

View WeCom Multimedia

Open collected WeCom chat knowledge. Messages displays text, images, voice, mini programs, videos, and files. Voice is automatically transcribed after the original message. Mini program messages show only basic information and JSON text.

For consolidated browsing, open Chat Files for files or Chat Images for image and video thumbnails.

Collect Meeting Records

In Meeting Recordings, choose an option based on where the materials are stored.

Method	Suitable Materials
Record a Live Meeting	Meetings that need to be recorded live.
Upload a Recording	Audio recordings already stored locally.
Feishu Meetings	Meeting records in Feishu.
DingTalk Meetings	Flash Notes in DingTalk.
AliDing Meetings	Meeting Notes in AliDing.

Choose a Meeting Platform

Choose DingTalk Meetings for DingTalk minutes or AliDing Meetings for AliDing minutes.

Select Records or Enter a Link

Select one or more meetings from Recent Flash Notes in DingTalk or Recent Meeting Notes in AliDing. If you already have a link, use Flash Note Link or Meeting Note Link, respectively.

Organize and Add

Choose a resource category, add tags by customer, project, or meeting topic, and finish adding the materials for later retrieval and reference.

For live recording, choose Record a Live Meeting. Enable Also Record System Audio, then select a browser tab in the screen-sharing picker, or select the entire screen and enable system audio sharing to capture sound from other tabs or applications.

Collect Public Webpages

In the Personal Knowledge Base, add knowledge through a Public Webpage URL. Enter the address to collect the page body automatically. Add individual URLs or paste multiple URLs in bulk.

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Usage scenario: Download the browser extension from Personal Settings → Open Integration to collect richer webpage content into the Knowledge Base.

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Only publicly accessible static webpages are supported. Pages requiring login, payment, or CAPTCHA may not yield their actual content.