Use Resources in Chats

Use resources in a Chat

Resources become useful when they are brought into a Chat:

• Reference manually with @—Use @ to open the selection panel → select the Personal Knowledge tab → select the files to reference.
• Reference linked resources automatically—When a Chat involves a linked object, AI automatically adds the associated resources to the context, without @.
• Mention a folder with @—Bring the entire folder's contents into the Chat as reference material at once.

（@「我的资源/客户访谈合集」）
基于这些客户访谈记录，帮我归纳过去一个季度客户提到最多的三个产品改进点

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Use case: Search for reference materials in personal and Enterprise Knowledge Bases. When preparing reports or presentations, users can find architecture diagrams, product screenshots, demonstration videos, and other images or videos in the Enterprise Knowledge Base. This reduces preparation work, such as when salespeople prepare customer case studies. As the enterprise accumulates more materials, new team members can prepare their own materials more easily.

Search files from group chats

In a Chat, you can search the contents of collected files from AliDing and DingTalk group chats and ask a Digital Worker to answer questions, summarize key points, or extract information from them. Search results are limited by your access permissions.

For example, ask: “What delivery timeline requirements did the customer specify in the proposals uploaded to the project group last week?”

Scope of enterprise knowledge

Enterprise knowledge is available in a Chat only when both you and the current Digital Worker have access to it. Knowledge Base management permissions in the Admin Console do not automatically expand the knowledge available in Chats.

If you cannot find an enterprise resource, check its visibility settings and confirm that the current Digital Worker has Knowledge Base capabilities enabled and can access the relevant Knowledge Base.

Relationship to Output files

Output files generated by Digital Workers, such as presentations, documents, and emails, can also be added to My Resources for reuse. There are two ways to add them:

Method	Meaning	Best for
Copy	A snapshot; subsequent Output updates are not synchronized	Keeping a specific version, such as a final quarterly review presentation
Add Link	The same file continues to update	Regularly refreshed Outputs, such as weekly or daily reports